The government has a lot on its plate. Is that even an excuse?:
After three years of preparation, $1.34 billion in government spending, plus another billion or so in free advertising from local stations, diligent consumers who were trying to get the coupons six weeks before the February 17th transition date could not receive these insufficient $40 vouchers, and an estimated seven million Americans were still unprepared for digital television, due to sloppy oversight.